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    Shipping policy - Be sure to confirm it before ordering

    Posted by JEWELFINGER-INBEAD(ip:)

    Date 2022-12-14 11:48:12

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    ATTENTION


    * The recipient's phone number, email, and address are required for fast and exact shipping.

    * The round-trip shipping fee for orders that are delayed or returned due to lack of shipping information is borne by the customer.

    * The round-trip shipping fee for orders that are returned by refusing to receive due to various taxes incurred during customs clearance is borne by the customer.

    * The return shipping fee for orders returned due to the absence of a recipient is borne by the customer.

    * The buyer is responsible for all taxes incurred during customs clearance and for providing the necessary documents and request for customs clearance. 

       ( - If you need to adjust the declare amount, please let us know in advance before shipping. )

    * When the customs declaration amount is adjusted at the customer's request, and If the parcel is lost due to something reason, only the declared amount is          compensated.

    * In case of a defect, please take a picture and upload it within 7 days of receiving the product on the bulletin board of the top right menu. 



    1. Shipping Policy


      Default shipping method is 'K-packet'

      Starting with a shipping base fee of $9 USD, shipping costs will increase proportionally to the amount of your order, regardless of shipping country of delivery.

      "K-packet" is a registered air parcel product that has been signed by post offices around the world and Korea's post offices, and provides the delivery process    by date.

      It does not guarantee the delivery date and are not responsible for the loss and delay.

      It may take at least 10 days, depending on the situation of the post office in each country, more than 30 days.

      On average, it takes 10 to 12 days.

      We use EMS, FedEx, and DHL for express shipping method. 

      The shipping base fee is $24 USDExpress shipping takes 3 to 5 days.


      * The basic EMS shipping fee to Russia is $30.
        Please do not pay immediately, but please send the money after receiving guidance on the total payment amount.

      * The entire Russian region, the outer regions of Australia and Canada are shipped by EMS only.


      If the shipping fee paid when ordering is more than $24 USD, we will send it by express shipping even there is no upgrade request.

      For all orders, if the shipping cost paid by the customer is bigger than the actual shipping fee by order box weight, we will refund the difference.


      If a refund is impossible immediately via Paypal, it will be saved as a mileage and you can use it like cash on your next order.  

      If the actual shipping cost is greater than the shipping cost paid by the customer, the difference below $3 USD will not be charged for further payment.



    2. Shipping Upgrade


      You can change or upgrade your delivery method.

      For orders of shipping fee under $24 USD, you can upgrade your delivery to express by paying an additional difference.

      If you want to upgrade the delivery, please leave a message when you order.

      After ordering, please leave a message on the bulletin board at the top left.


      Thank you.


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